MEDICAL SERVICE

  • PHARMACY DEPARTMENT
  • LABORATORY
  • Special Cardio& Neurophysiology Investigation Department
  • X-Ray Department
  • Physical Therapy Department
  • Medical Coordination Office
  • Customer Service Department
  • Admission Office
  • Medical Record Department s and Statitic

PHARMACY DEPARTMENT

To assure you, during your stay in the hospital that you are medically treated with the best care and safety,the hospital has an expert pharmaceutical team to / provide medicines for you at reasonable prices.The hospital requires the patients to use the medicines arranged by the hospital's pharmacists for the sake of safety and reducing some problem of using medicines such as side effects, conflicting reaction of drugs, or drugs with high risk of dangers.*

In case that you have some side effects, please let the nurse at the ward know immediately,and the hospital will receive the medicine back or exchange a new one for you or refund if there is any mistake.

in some cases where intravenous medication is required the amount of medicine needs to be controlled at the proper speed of feeding in, in order to save the patient's life from crisis, so the hospital uses infusion pump to help do this process.

For more information concerning the use of medicines
Please call 02 625 9000, 02 235 1000

Pharmaceuticals and OPD service
Prasong Chairatana Building, 1 Floor 10180,10181
Moh Welles Building, 2 Floor ext. 30270, 30271
Moh Bradley Building, 12 Floor ext. 21260

Pharmaceuticals and IPD service
Moh Welles Building, 5 Floor ext. 30560, 30561

LABORATORY

The Laboratory provides Chemo-clinic analysis services including Hematology, Clinical-microbiology, Immunology and blood bank with service hi-tech instruments and quality at a fair price according to the LA standard of Medical Technician Society.

The Laboratory has been consistently developing our service so that the customers will be safe and satisfied with many aspects:

  • Blood Sample Room: there are comfortable seats with a queuing system
  • Machine to find the vessel automatically (Scanning vessel) to help find the patients' vessel for difficult cases and kids, by using a harmless laser, imported from the United States, with a safety certificate from the FDA and CE mark
  • Automatic System for preparing sample tube and labeling, with barcode to prevent mistakes from the manual procedure.
  • Total Laboratory Automation which provides better accuracy and speed,from the sample preparation process , to analysis by automatic machine,refrigerated storage of samples.

Being guaranteed by the Medical Technician Society, customers can be assured of safety and accuracy in the process of our service.

LABORATORY
Opens daily 24 hrs
For more information, please call 02 625 9000, 02 235 1000 Ext. 20110, 20111

SPECIAL CARDIO & NEUROPHYSIOLOGY EXAMINATION DEPARTMENT

This department provides cardio and neurophysiology examinations of both young and adult customers according to the doctor's order in/outside the hospital by a skillful health team with standard technology which is accurate, quick and safe.

Timetable of the service is as follows:

ORDER TYPES SERVICE HOURS PLACE
1 Electrocardiogram (EKG) 24 hrs Daily 1st floor, Welles
2 Echocardiogram (ECHO) 2nd floor,Welles
9th floor, Bradley
3 Ankle Brachial Index (ABI) 07.00-24.00
Daily
1st floor, Welles
4 Ambulatory BP (ABP)
5 Holter Monitoring (HOLTER)
6 Exercise Stress Test (EST) 08.00-16.30
Daily
9th floor, Bradley
7 Tilt Table Test (TTT) 9th floor, Bradley
8 Trans Esophageal
Echocardiogram (TEE)
Normal working
hours except
emergency
2nd floor,Welles
9th floor, Bradley
9 Electroencephalogram (EEG) 2nd floor,Welles
10 Sleep Study (Sleep) Daily 13th floor, Bradley
SPECIAL CARDIO & NEUROPHYSIOLOGY INVESTIGATION DEPARTMENT
Opens daily, For more information or making appointment
Please call 02 625 9000, 02 235 1000 ext. 20220 20130 20131

X-RAY DEPARTMENT

In case of a doctor orders an X-ray, the hospital has an X-ray team to provide trustworthy and safe service with a specialist team to interpret the results with high accuracy through hi-tech and adequate instruments as follows:

  • General X-ray
  • Special X-ray
  • Computed Tomography : CT Scan
  • X-ray Mammography
  • Bone Densitometry
  • Diagnostic Ultrasound Machine
  • Intervention Radiography such as PCN (Percutaneous Catheterized Nephography)and PTBD (Percutaneous Transhepatobiliary Drainage)
  • MRI (Magnetic Resonance Imaging)
X-RAY DEPARTMENT
Opens daily 8 a.m. - 8 p.m., Emergency 24 hrs
For more information or making appointment
Please call 02 625 9000, 02 235 1000 ext. 30130, 30131, 30132

PHYSICAL THERAPY DEPARTMENT

In case that a patient needs a treatment of physical therapy, the hospital provides advice concerning prevention, treatment and rehabilitation according to the professional standard and safety, including supplying helping tools for physical therapy such as L-S Support, Walker, Crutches, Cane etc.

Treatments are as follows:

  • Treatment for bone and muscle problems
  • Treatment for aches such as backache, neck, shoulder, knee etc.
  • Treatment for neurological problems
  • Treatment for stroke patients
  • Treatment for respiratory problems
  • Advice for proper exercise
  • Training for using tools such as crutches, canes and supporting cast etc.
PHYSICAL THERAPY DEPARTMENT
Opens daily 8 a.m. - 8 p.m.
For more information or making appointment
Please call 02 625 9000, 02 235 1000 ext. 20730, 20731

MEDICAL COORDINATION OFFICE

This department helps the patient in estimating the expenses of the procedure and treatment and checks the welfare rights that the patients might have with their organization such as governmental welfare, insurance contract, governmental officer right etc.

The department also coordinates with the insurance company that you have a contract with to review all the lists of the expenses during your stay in the hospital.

MEDICAL COORDINATION OFFICE
Opens daily 8 a.m. - 4.30 p.m.
For more information or making appointment
Tel. 02 625 9000, 02 235 1000 ext. 10165, 10166
After working hours, please contact the nurse supervisor

CUSTOMER SERVICE AND INFORMATION DEPARTMENT

Serves in the area of ,communicating information to customer : translation service such as Korean, Japanese, Cambodia , Burmese and Karen languages, service of visa extension for foreign customers, visiting a newly admitted patient, including providing medical documents such as patient's report for insurance claim , private companies, governmental units, medical certificate , Health Insurance Claim Form , health report for such as vaccination

This department also coordinates with other departments in the hospital for the convenience of the patient and receives comments from customers to improve our service.

CUSTOMER SERVICE
Opens Monday to Saturday 8 a.m. - 4.30 p.m.
For more information please call 02 625 9000, 02 235 1000 ext. 10172, 10179
INFORMATION
Opens daily 7.30 a.m. - 8 p.m.
For more information please call 02 625 9000, 02 235 1000
- Prasong Chairatana Building ext.10170, 10171
- Moh Welles Building ext. 30111

ADMISSION OFFICE

The Admission Office will assist in finding a room, for you according to your request and, your rights, and makes advance reservations. In the case that an insurance company, or contract partner is covering your expenses, the room, provided will be according to your contractual rights.

ADMISSION OFFICE
Opens 24 hrs
For more information, please call 02 625 9000, 02 235 1000 ext. 10160, 10161, 10162

MEDICAL RECORDS AND STATISTICS DEPARTMENT ิ

The type of services
Register records , update and audit patient record, searching , destroy and maintenance of patient's medical record , clinical coding and reporting of statistical data

Target
The department is responsible for maintaining the confidentiality and security of clinical records , ensuring timely retrieval and accuracy of clinical records to all departments throughout the hospital

Description of Service
The types of services that are offered by Medical record department

  • Patient registration for both internal and external patient
  • Screening initial symptoms and rights paying
  • Creation, storage, destroy and maintenance of patient's medical record
  • Clinical coding and provision of statistical data

The location of the medical Record Department
1. Moh Prasongchairatana Building
- Ground floor = Services for registration and daily opening , 24 hours
- 2 floor = Creation, searching, storage and maintenance of outpatient's medical record , and maintenance inpatient's medical record and Clinical coding , daily opening 8 a.m.- 4 p.m.
2. Moh Welles Building= Services for registration and daily opening , 8 a.m.- 8 p.m.
3. Dormitory Building = Scanning and destroying of medical record documents ,storage and searching of internal patient's medical record , daily opening 8 a.m.- 4 p.m.